Privacy Policy

Privacy policy for messaging, calls, and lead capture.

We use your information to respond to requests, deliver requested services, coordinate appointments, and support the Speed to Lead flow. We do not sell or share mobile opt-in consent data for marketing or promotional purposes.

What we collect

Contact and lead details

We may collect your name, business name, phone number, email, website, message content, call notes, and intake details you provide through our site or receptionist flow.

How we use it

Service and support

We use your information to respond to inquiries, send requested updates, coordinate calls or appointments, and provide service-related messages.

Messaging consent

Not shared for promotion

Text messaging originator opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

Website analytics

We use Google Analytics to understand visits to public website pages. Google may process browser, device and usage information and use analytics cookies. Our page-view configuration removes URL query strings and fragments, and we do not add intake answers or contact details as custom analytics fields. Advertising signals are disabled. The tag is skipped when your browser sends Global Privacy Control or Do Not Track, and on our noindex utility pages. You can also block analytics through your browser settings or extensions. See how Google uses information from partner sites.

Interactive visitor map

The DeLand visitor map loads its map software from unpkg and map tiles from OpenStreetMap only when you request the interactive map. Those providers receive the browser and network information needed to serve the resources. Weather requests use our read-only fixed-station endpoint; we do not add your contact details or intake answers to NOAA requests. See OpenStreetMap privacy information.

Messaging-specific notice

If you provide your phone number and choose to receive texts, we may send customer care messages related to your inquiry, such as follow-up questions, appointment coordination, missed-call recovery, and service updates. Message frequency varies based on your request. Message and data rates may apply.

Reply STOP to opt out of future text messages. Reply HELP for help.

Twilio, carriers, and service providers may process information we send through the receptionist workflow as needed to deliver messages and calls.

This page is intended to satisfy messaging registration requirements for our SMS program and may be updated as the system evolves.